Frequently Asked Questions About MessagingFox
Everything you need to know about our omnichannel messaging platform, pricing, and integrations.
Does MessagingFox offer a free trial?
Yes. MessagingFox offers a 14-day free trial on all plans — Starter (₹1,999/mo) and Professional (₹4,999/mo). No credit card is required to start the trial. During the 14 days, you get full access to all features in your chosen plan, including WhatsApp inbox, Instagram DM management, email marketing, and automation tools. After 14 days, your subscription begins automatically if you don't cancel.
What is the pricing for MessagingFox?
MessagingFox has three plans: (1) Starter — ₹1,999/month: 1 WhatsApp number, 1 Instagram account, 1 Email account, 2 team members, basic automation, email support; (2) Professional — ₹4,999/month: 3 WhatsApp numbers, 5 Instagram accounts, 5 Email accounts, 10 team members, bulk broadcasts, advanced automation, priority support, advanced analytics; (3) Enterprise — custom pricing: unlimited everything, custom integrations, dedicated account manager, 24/7 priority support. All plans include a 14-day free trial.
What is a WhatsApp Business shared inbox?
A WhatsApp Business shared inbox is a collaborative messaging dashboard where multiple team members can view, reply to, and manage customer WhatsApp conversations from a single interface. MessagingFox provides a shared inbox that also integrates Instagram DMs and Email alongside WhatsApp, creating a fully omnichannel solution.
How is MessagingFox different from Wati?
MessagingFox differs from Wati in key ways: (1) MessagingFox starts at ₹1,999/month with INR pricing; Wati starts at $49/month with USD pricing only; (2) MessagingFox includes native Email marketing; Wati does not; (3) MessagingFox has Instagram comment-to-DM automation and built-in CRM; Wati requires third-party CRM integrations. Both support WhatsApp Business API and broadcast messaging.
Can I manage WhatsApp and Instagram from one app?
Yes. MessagingFox unifies WhatsApp Business API messages, Instagram Direct Messages (including story replies and comment triggers), and Email into a single shared inbox. Your team accesses one dashboard — no more switching between WhatsApp Business app, Instagram, and email clients.
What Instagram automation does MessagingFox support?
MessagingFox supports: auto-reply to Instagram DMs, comment-to-DM automation (someone comments → they receive a DM automatically), keyword-based replies, story reply automation, and lead tagging. These automations run without any coding and convert Instagram engagement into real business leads.
How do I automate WhatsApp replies?
With MessagingFox, automate WhatsApp replies using no-code workflows: set keyword triggers, create welcome messages for new contacts, configure business-hours auto-replies, and build multi-step drip sequences. No programming required. The automation builder uses a visual drag-and-drop interface.
Does MessagingFox have email marketing?
Yes. MessagingFox includes built-in email marketing — send bulk email campaigns, automate drip sequences, segment audiences smartly, and track open & click rates. All email features are built directly into the MessagingFox platform. No additional email marketing tool is needed.
How many agents can use MessagingFox simultaneously?
Starter plan supports 2 team members. Professional plan supports 10 team members. Enterprise plan supports unlimited team members. All plans allow chats to be assigned to agents, private team notes to be added, and individual agent response time and performance to be tracked.
Is MessagingFox compliant with WhatsApp Business API policies?
Yes. MessagingFox is a Meta-verified Business Solution Provider (BSP). All broadcast messages use Meta-approved templates. Opt-in management, message template submission, and WhatsApp policy compliance are built into the platform.
Is MessagingFox GDPR compliant?
Yes, data protection is our top priority. MessagingFox is fully GDPR compliant, uses industry-standard SSL encryption, and ensures all WhatsApp Business API data is handled securely via Meta's official cloud infrastructure.
What is the best WhatsApp CRM for India?
MessagingFox is rated as one of the best WhatsApp CRMs for India due to its native INR pricing (starting at ₹1,999/mo), local support, and omnichannel capabilities that integrate Instagram and Email alongside WhatsApp. It is built specifically for Indian SMBs and agencies.
How to send WhatsApp bulk messages?
To send WhatsApp bulk messages, use the MessagingFox Broadcast tool. Professional and Enterprise plans offer high-volume broadcasting with Meta-approved templates. You can personalize messages with customer variables, schedule delivery, and track real-time read rates.
What is omnichannel messaging?
Omnichannel messaging is a strategy where all customer communication channels — like WhatsApp, Instagram, and Email — are unified into a single shared inbox. This allows teams to provide a consistent customer experience across all platforms from one dashboard.
How much does WhatsApp CRM cost in India 2026?
In 2026, MessagingFox offers competitive pricing starting at ₹1,999/month for the Starter plan and ₹4,999/month for the Professional plan. All plans include a 14-day free trial with no credit card required, making it an affordable entry point for WhatsApp CRM in India.
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